Privacy Policy

Last updated: December 2024

UnityPot Privacy Policy

Your privacy matters. Learn how we protect your information.

1. Overview

UnityPot ("we," "us," "our") is operated by TRUEic LLC. This Privacy Policy explains how we collect, use, and protect your information when you use the UnityPot mobile app and related services.

UnityPot is a membership-based community platform, not a bank, lender, investment service, or financial institution. We do not collect or store financial deposits, and we do not use your data for lending, credit scoring, or investment purposes.

By using UnityPot, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to operate the platform, maintain fairness, and improve your experience.

2.1 Information You Provide
  • Name
  • Email address
  • Phone number
  • Profile details
  • Membership tier selection
  • Support request information
  • Community participation (votes, comments, signals)
  • Identity verification documents (via Stripe Identity)
2.2 Information Collected Automatically
  • Device information
  • App usage data
  • IP address
  • Session activity
  • Interaction patterns (used for standing, reputation, and consistency tracking)
2.3 Payment Information

All payment information is processed securely by Stripe. UnityPot does not store your full payment card details.

3. How We Use Your Information
Operate the UnityPot platform
  • Maintain your membership
  • Track your standing, reputation, and consistency
  • Determine eligibility for support and cash-out milestones
  • Provide AI-guided insights and recommendations
Improve the community experience
  • Detect abuse or manipulation
  • Maintain fairness and integrity
  • Analyze community signals
  • Personalize your experience
Process payments
  • Membership billing
  • Identity verification
  • Payment confirmations
Communicate with you
  • Membership updates
  • Payment reminders
  • Support request updates
  • Cash-out milestone notifications
  • Important service announcements
We do not sell your personal information.
4. AI & Automated Decision-Making

UnityPot uses AI to:

  • Evaluate support requests
  • Analyze community signals
  • Detect suspicious or abusive behavior
  • Maintain fairness and consistency
  • Provide personalized guidance

AI decisions are used to support platform integrity and do not replace human rights or legal protections.

UnityPot does NOT use AI to:
Provide financial advice, make lending decisions, determine creditworthiness, or analyze your personal finances.
5. Cash-Out Eligibility & Standing Data

UnityPot tracks:

  • Consistency
  • Participation
  • Honesty
  • Reliability
  • Community engagement

This data is used to calculate:

  • Standing
  • Rank
  • Reputation
  • Support eligibility
  • Cash-out eligibility

These metrics are behavior-based, not financial.

6. How We Share Information

We may share limited information with:

Service Providers
  • Stripe (payments & identity verification)
  • Email and notification providers
  • Analytics providers
  • Cloud hosting services

These partners only receive the information necessary to perform their services.

Legal Requirements

We may disclose information if required by law, regulation, or legal process.

UnityPot does not sell or rent your personal data to third parties.
7. Data Security

We use industry-standard security measures to protect your information, including:

  • Encryption
  • Secure data storage
  • Access controls
  • Monitoring and auditing

No system is 100% secure, but we take reasonable steps to protect your data.

8. Your Choices & Rights

Depending on your location, you may have the right to:

  • Access your data
  • Update your information
  • Request deletion
  • Opt out of certain communications
  • Request a copy of your data

You can manage most settings directly in the app or by contacting us.

9. Children's Privacy

UnityPot is not intended for individuals under 18. We do not knowingly collect information from minors.

10. Data Retention

We retain your information as long as:

  • Your account is active
  • Required for legal or operational purposes
  • Needed to maintain platform integrity

You may request account deletion at any time.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of UnityPot means you accept the updated policy.

12. Contact

TRUEic LLC

For questions about this Privacy Policy or our data practices, please contact us through the app or visit our website.